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What Sets Us Apart
Premium Pet Sitters Peace of Mind Blueprint

We have designed our service with the essential goal to provide our incredible clients with peace of mind. We fulfill this promise by following our unique Premium Pet Sitters Peace of Mind Blueprint.

Professionalism:

Premium Pet Sitters is a professional pet care company. Our clients know that they are trusting their loved ones and their homes to an experienced, qualified, insured and bonded business. We are members of Pet Sitters International, The National Association of Professional Pet Sitters and The American Red Cross in Pet First Aid.



Reasonable and Competitive Rates:

We understand that owning and taking care of a pet is a large investment, so we make our services affordable and competitive. We offer an assortment of services at many different price points to accommodate all pet care budgets.



Customized Services:

We realize that no two homes or two pets are exactly alike, so we offer a wide variety of services to precisely fit your needs. You will tailor your own pet care plan. 



Premium Team of Sitters:

We employ ONLY dedicated pet care professionals. We work with sitters who have practical experience in the pet care field. We run an extensive screening process on all applicants including background checks and checking references. 



Safety:

For the safety of the pets in our care, Premium Pet Sitters offers one-on-one care. We do not offer pack walks. Additionally, all of our sitters are residents of our service areas, so if an emergency were to arise, someone is close by. We also do not use car decals for advertising purposes, which may alert people to your absence.



Experience and Educational Development:

Our experience and knowledge allows us to better understand your pet’s needs and how to best interact with them. Premium Pet Sitters strongly believes in continual education and constant renewal of knowledge. As such, we are always updating our expertise of animal behavior and animal care.



Technology and Convenience:

To help our business run as smoothly as possible we take advantage of all that technology has to offer We use a high-tech scheduling and database system so NO pet is ever left behind. This portal also provides convenience for our clients to book pet care, view their personal service calendar, and update their billing information and password. 



Unsurpassed Personal Service with Outstanding Communication:

We are here to provide our clients with a phenomenal pet care experience. This is done not only with top-notch pet care but also with spectacular customer service. We understand the value of open communication. You can reach the office between the hours of 9am & 4pm. We also monitor the voice mail and email in the off-hours in the case of an emergency. Additionally, our sitters leave detailed diaries at each visit and can keep you updated on your furry loved ones by sending you texts and emails. 



Follow Up:

To best service our clients it is vital that we obtain feedback, so we always follow-up to receive an assessment of your PPS experience. We highly encourage our clients to let us know what they loved about the process and what suggestions they may have.



Genuine Love of Animals:

Premium Pet Sitters was founded on my passion for animals, which this is still the root of our success. All of us at PPS make it our priority to provide your pets with as much love and attention as you would. Our purpose is to promote your pet’s health and well-being.

Our pet sitters leave detailed report cards at each visit and will text/email you to keep you updated!

We use a high tech scheduling system so NO pet is left behind.

We offer an estimate of all charges before our registration meeting.

For the safety of all pets, we offer one-on-one care. We do not offer pack walks. We also do not bring your dog to the dog parks.

Premium Pet Sitters offers Pet First Aid training for our sitters.

FREE medication administration

Proven backup and emergency protocol.

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PET SITTING HOURS

Monday-Sunday

Overnight Stays: 8:00pm-8:00am

Mid-Day: 11am-3pm

Mid-day Puppy Block: 12pm-4pm

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We Pet Sit by appointment only.

Clients can cancel scheduled visits. Please see our Policy page "Client Handbook" for cancellations. 

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OFFICE HOURS

Monday - Friday:  9:00am - 4:00pm

Phone: (704) 323-6146

2024 Premium Pet Sitters LLC

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